Privacy policy

Last Updated: [25-06-2026]

1. Introduction

WOODSLANTZ LTD ("we", "our", "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, place an order, or otherwise interact with our services.

Business Information

WOODSLANTZ LTD
73 Hadrian Road
Newcastle Upon Tyne
United Kingdom
NE4 9QH

Email: wooslantz1991@gmail.com

By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.

2. Information We Collect

We may collect and process the following categories of personal information:

Information You Provide Directly

Name
Billing address
Shipping address
Email address
Telephone number
Payment information
Account login details (if applicable)
Communications with customer support

Information Collected Automatically

When you visit our website, we may automatically collect:

IP address
Browser type and version
Device information
Operating system
Pages viewed
Time spent on pages
Referring website addresses
Cookie and tracking data

3. How We Use Your Information

We use your personal information to:

Process and fulfill orders
Deliver products and services
Manage payments and refunds
Communicate regarding orders and customer service requests
Improve our website and customer experience
Detect and prevent fraud or unauthorized transactions
Comply with legal obligations
Send marketing communications where permitted by law or with your consent

4. Legal Basis for Processing (UK GDPR)

We process personal data under one or more of the following legal bases:

Performance of a contract
Compliance with legal obligations
Legitimate business interests
Your consent where required

5. Sharing Your Information

We may share your information with trusted third parties, including:

Payment processors
Shipping and delivery providers
Website hosting providers
Marketing and analytics providers
Professional advisers and legal authorities where required

These third parties are only given access to the information necessary to perform their services.

6. Shopify

Our store is hosted on Shopify Inc. Shopify provides the e-commerce platform that enables us to sell our products and services.

Your data is stored through Shopify's data storage systems, databases, and applications. Shopify stores your data on secure servers protected by industry-standard security measures.

For more information, please review Shopify's Privacy Policy.

7. Payment Processing

Payments are processed through secure third-party payment providers. We do not store complete credit or debit card details on our servers.

Payment processors may collect and process your information according to their own privacy policies.

8. Cookies and Tracking Technologies

We use cookies and similar technologies to:

Operate and improve our website
Remember user preferences
Analyse website traffic
Provide marketing and advertising services

You can control cookie settings through your browser preferences. Disabling certain cookies may affect website functionality.

9. Marketing Communications

If you subscribe to our mailing list or consent to marketing communications, we may send promotional emails regarding products, offers, and updates.

You may unsubscribe at any time by clicking the unsubscribe link in our emails or by contacting us at:

wooslantz1991@gmail.com

10. Data Retention

We retain personal information only for as long as necessary to:

Fulfill the purposes described in this policy
Meet legal, accounting, or regulatory requirements
Resolve disputes and enforce agreements

11. Data Security

We implement reasonable technical and organizational measures designed to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

However, no method of transmission over the Internet is completely secure, and we cannot guarantee absolute security.

12. Your Rights

Under applicable UK data protection laws, you may have the right to:

Access your personal data
Correct inaccurate information
Request deletion of your data
Restrict processing
Object to processing
Request data portability
Withdraw consent where processing is based on consent

To exercise any of these rights, contact:

wooslantz1991@gmail.com

13. International Data Transfers

Some service providers may process personal information outside the United Kingdom. Where this occurs, appropriate safeguards will be implemented to protect your information in accordance with applicable data protection laws.